UGMC's Privacy Statement & Satisfaction Guarantee

Website Disclaimer
We cannot ethically guarantee that you will change your life since success with educational material is dependent on many factors. Results will vary based on the attitude, motivation, and application of the material by the customer.

Your Privacy - Our Promise & Guarantee
Your email address will never be given to anyone, we will not be sharing this information.

We do not believe in spamming people or selling addresses for money. You have our guarantee on this. 

Guaranteed Credit/Debit Card Security
When ordering anything through our site, we guarantee credit card security.  The only information we ever see is your name, address, phone number and email address.

If you are not happy for any reason, please let us know at 

UGMC's Satisfaction Policy
UGMC's only interest is in serving you successfully. If for any reason when you receive your ebook you are unable to open it, please do not hesitate to contact us. We will gladly recheck our files, test the ebook on several computers and resend your ebook to you. This guarantee is good for 30 days after you have received your ebook.

If you are not satisfied with our training services, you may ask for more of our time at no cost, a partial refund for unsatisfactory portions or payment returned in full.

Note: Any information on the websites can change at any given time because of updating and deleting of old information or adding new information.

Personal Information Collected
UGMC websites do not collect personal information except for in the following cases :

1.  Statistical information gathered automatically when you visit the websites including: 

  • The IP address of the computer from which you access the websites.
  • The top level domain name from which you access the websites.
  • The date and time each computer accesses the websites.

2.  Information provided voluntarily by the user when he / she contacts UGMC by filling in web forms, or data request forms or by emailing an address given on the website.

Use of Your Personal Information

  • The information collected is used only to aid UGMC in providing its services.
  • The information is not passed on to any third parties unless it is required of us to do so by law. 

We never reveal any of this information to others.
We only keep this information for two reasons; to process your order and to provide you with the best possible service, for example to replace any lost eBooks.

You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. We make every effort to protect the personal information which we store.

We may disclose this information if necessary to protect our legal rights, or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law, or if we receive legal process.

We do not have anything to do with 'cookies'.
A cookie is a small text file which is placed on your hard disk. Cookies can contain information about you and your chosen preferences. We do not use them.

This Privacy Statement may change from time to time. We reserve the right to amend or modify this Privacy Statement at any time and without prior notice. Modification to this Privacy Statement shall be posted on this page. Modifications will be effective immediately upon posting. You are responsible for regularly reviewing this Privacy Statement for changes and amendments.

If you have any questions regarding this privacy statement, please contact:

USAHAWAN GROUP Management Consultants
Lot 9, Ground Floor, Taman Manggatal, Manggatal
Km 14.5, Off Tuaran Road

88450 Kota Kinabalu, Sabah, Malaysia

Mobile Phone at: 6 016 831 4696
Fixed Phone at: 6 088 497 141
Fax:  6 088 497 142
Email: ugmctraining(at)

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